Real people, real responses. Pick the channel that fits what you need — we route to the right team automatically.
Bug reports, feature requests, account help. Median response under 1 hour during US sports hours.
[email protected]Edge+ or Pro questions, switch-from-competitor offers, Enterprise pricing for teams.
[email protected]Media inquiries, interview requests, embargoed announcements. Same-day response.
[email protected]Affiliates, integrations, data partnerships, API licensing, and joint content.
[email protected]Real numbers from our last 30 days. We post these so you know what to expect.
In-app chat is open whenever you see a green dot in the bottom-right of the dashboard.
Real humans, sports hours US time. Pro members get priority queue jumping.
Embargoed releases, media interviews, and partner integration requests handled inside 24 hours.
[email protected]
General inquiries and support
Available in-app, 7 days a week. Median 4-minute response during US sports hours.
Austin, TX (HQ)
Built remote across six time zones
Follow @vantagesi on X for line moves, post-mortems, and product updates.
A small team. Built remote across six time zones. Headquartered where the brisket is.
The legal HQ. Where the meetings happen, the brisket is, and the founders live. No public office address — we work from coworking spots and coffee shops downtown.
Engineering team spans Brooklyn, Toronto, Lisbon, Mexico City, and Bali. We hire wherever the right person is, and we cover the cost of a good chair.
Support coverage runs from 9am ET (when MLB pre-game starts) through midnight PT (after late-window NBA finishes). Real humans, no bots, no scripts.
99.94% uptime over the last 90 days · Last incident 23 days ago
